Telkom Mobile SIM only
R199 for 20GB Data (10GB Anytime + 10GB Night Surfing)
R299 for 40GB Data (20GB Anytime + 20GB Night Surfing)
R499 for 80GB Data (40GB Anytime + 40GB Night Surfing)
R599 for 120GB Data (60GB Anytime + 60GB Night Surfing)
R699 for 160GB Data (80GB Anytime + 80GB Night Surfing)
Terms and Conditions of Service.
BEST EFFORT SERVICE: The Telkom Fixed LTE Service is a best effort service with no minimum service levels offered. Speeds will differ according to the type of connection made. Average speeds within the specified coverage areas range between 10Mbps and 50Mbps. Many factors determine the speed and quality of service, which will be achieved such as but not limited to, distance, weather, interference around and within the property.
CANCELLATIONS: The service is a monthly billed service which will continue on a month to month basis until cancelled. Cancellations require a minimum calendar months’ notice (promotions with hardware may carry additional terms and conditions must be submitted to email@example.com.
MONTHLY DATA: The monthly data is referred to as anytime data. Free data used between 12am and 7am is referred to as as night surfer data. Anytime data is valid for 60 days from purchase (not exceeding 2 calendar months inclusive of the month of purchase) and the night surfer data is valid for 30 days from purchase (not exceeding the month of purchase). You are able to purchase additional data should your monthly allocations run out, through TOP UP. This is a once off purchase which you pay for immediately. Unused data will only rollover if the service is active and paid up to date. Unused anytime top up data is valid for 60 days from purchase and night surfer top up data is valid for 30 days from purchase.
Data is used in the following sequence:
Anytime top up data
During Night Surfer Hours 12am to 7am
Night surfer data
Anytime top up data
DATA BALANCES: Data usage information and data balances are provided to clients through the Telcorp website once every 24 hours by Telkom. Automatic reports alternatively can be sent to client via SMS and email. Click the Data Usage Tab (RHS).
COVERAGE: This service is a mobile wireless service which can be used anywhere within Telkom Fixed LTE Coverage areas, and is NOT Geo Locked. In other words, the SIM can be used in any 4G LTE enabled mobile device handset, and can be used wherever there is LTE Coverage. Telcorp will not provide Support Services when the service is used outside of a coverage area. Clients who proceed with the purchase of the service and are not covered un-der the Coverage Map at the address they intend to use the service at do so at their own risk, service is in no way guaranteed in areas not displayed on the coverage map.
EQUIPMENT LOCKED: Services purchased and packaged together with a modem from Telkom must be used in the modem provided. Failure to do so may result in the service not working. The make and model of the modem will be determined at Telkom’s discretion. The modem carries a 1 year Warranty if ordered through Telcorp ISP together with the Telkom SIM, device warranty claims for the modem will be handled by Telcorp ISP who will deal directly with the Supplier on the clients behalf. WARRANTY: In line with the Consumer Protection Act, Telcorp ISP has a 5 business day return policy. Units returned must be returned as shipped (i.e. same cosmetic condition and all shipped packaging, parts and accessories included) to be eligible for refund or exchange. The cost of returning the device is the responsibility of the client and will be charged to the clients account if arranged by Telcorp ISP. PRO-RATA INVOICE: A prorata invoice will be generated on the day of purchase and debited accordingly. On the day of activation, we will allocate a prorata amount of data. Should this amount be in excess of the day of activation, then we will re-calculate the amount due, that is according to the date of activation and will pass credit against the initial pro-rata invoice generated on the purchase date. Any credit amounts will be used towards the next invoice due and any amounts due will be processed immediately against the default payment method on the profile.
The first invoice: All once -off costs, Pro-rata, and advanced subscriptions will be billed and processed prior to delivery of SIM card. We will process the client’s first invoice via either a debit card or credit card. The client will immediately be debited within 24 hours of telephonic instruction. Please note the following once-off costs together with pro-rata and advanced subscriptions will apply, except where we will be running special promos:
SAC = R347 (once-off SIM, Activation and Couriers)
Pro-rata will apply as per the remaining days of the month. Any debit or credit adjustments will be rectified in the 2nd month of billing. Due to the service being Pre-Paid, all subscriptions will be billed in advance.
MONTHLY DIRECT DEBIT: The only payment method that will be accepted for the purchase of this service is direct debit. ID and Banking details of the person getting debited will be required. This is a PRE-PAID service with POSTPAID benefits, and therefore all subscriptions will be billed in adavance.
Proof of ID (owner of SIM and person collecting the SIM)
Telkom Feasibilitiy address.
SIM will be delivered within 10 business days from the date of order provided payment has cleared (payment clearance can take up to 5 days). Once delivered please allow up to 72 hours for activation of the service.
Delivery / Courier: The person collecting the SIM card needs to have his or her ID ready for the courier company to RICA. In addition this person must be authorised to collect his SIM by signing the Telcorp Mandate. The Clients ID will only be used for the purpose of RICA and for no other reason provided it is not required by law.
Telkom Terms and Conditions: The purchase and use of this service is subject to the Terms & Conditions of Telkom SA SOC Limited which can be found on the Telkom Website: http://www.telkom.co.za/about_us/regulatory/terms-and-conditions.shtml